Pivoine

Soak your gold jewelry in warm water with mild soap, then gently brush with a soft-bristled brush. Rinse under running water and dry with a soft cloth.

Use a polishing cloth to restore the shine of your gold jewelry and remove surface marks from everyday wear. Gently rub the piece to enhance its natural brilliance and maintain the smooth finish of the metal over time.

Have your jewelry professionally cleaned by a jeweler for a deeper care, especially for delicate pieces.

Check your jewelry regularly for any signs of wear, such as loose stones, weakened settings, or surface scratches. Identifying these early helps prevent further damage and ensures your piece remains secure and in optimal condition over time.

Avoid exposing your jewelry to extreme temperatures, as sudden changes in heat or cold can affect the metal and weaken certain gemstones. Keeping your pieces in stable conditions helps preserve their structure, finish, and long-term durability.

In-stock pieces are shipped within 2 to 5 business days. If the item you wish to order is not available, please allow 2 to 4 weeks for production in our workshop. Once your order is ready and dispatched, you will receive a confirmation email with your tracking number. The customer is responsible for any costs related to a SAPFIRA parcel returned after multiple unsuccessful delivery attempts. For any questions, please contact us at info@sapfira-jewelry.com.

If you selected the wrong size when placing your order, we offer a resizing service for an additional fee, plus shipping costs. This also applies if your piece is damaged and requires repair. Please contact us at info@sapfira-jewelry.com.