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Soak your gold jewelry in lukewarm water with mild soap, then gently scrub with a soft-bristled brush. Rinse under running water and dry with a soft cloth.

Use a polishing cloth to restore the shine of your gold jewelry.

Consult a jeweler for a deep cleaning, especially for delicate pieces.

Regularly check your jewelry for any signs of wear.

Do not expose your jewelry to extreme temperatures.

In-stock creations will be shipped to you within 2 to 5 business days. If the items you wish to order are not in stock, please allow 2 to 4 weeks for production in our workshop. Once your order is ready and shipped, you will receive a confirmation email with the tracking number. The person who placed the order is responsible for any fees related to a SAPFIRA package returned after several failed delivery attempts. For any questions, contact us at info@sapfira-jewelry.com.

If you made a sizing error when ordering, we offer a resizing option for an additional fee, plus shipping costs. This also applies if your piece is damaged and needs repair. Contact us by email at info@sapfira-jewelry.com.