Caring for your bracelet
Avoid contact with chemicals
Remove your jewelry before swimming, washing, or applying lotions, as these substances can dull or damage your pieces over time.
Protect your bracelets
Store your jewelry in a cool, dry place away from direct light, ideally in separate pouches or compartments to prevent contact and preserve their condition over time.
Clean your bracelets regularly
Gently wipe your bracelet with a soft cloth.
Regularly inspect your bracelets
Regularly inspect your jewelry for any signs of wear, such as loose stones or weakened settings, to ensure it remains secure and well maintained over time.
Shipping & Returns
How long will it take for my order to be shipped?
In-stock pieces are shipped within 2 to 5 business days. If the items you wish to order are not available, please allow 2 to 4 weeks for production in our workshop. Once your order is ready and dispatched, you will receive a confirmation email with a tracking number. The person who placed the order is responsible for any costs associated with a SAPFIRA parcel returned after multiple failed delivery attempts. For any questions, please contact us at info@sapfira-jewelry.com.
Can I return my order?
If you selected the wrong size when placing your order, we offer a resizing service for an additional fee, in addition to shipping costs. This also applies if your piece is damaged and requires repair. Please contact us at info@sapfira-jewelry.com.