Ignis

Soak your gold jewelry in warm water with mild soap, then gently scrub with a soft-bristled brush. Rinse under running water and dry with a soft cloth.

Use a polishing cloth to restore the shine to your gold jewelry.

Contact a jeweler for a deep cleaning, especially for delicate pieces.

Check your jewelry regularly for signs of wear.

Do not expose your jewelry to extreme temperatures.

In-stock creations will be sent to you within 2 to 5 business days. If the creations you wish to order are not in stock, allow 2 to 4 weeks for production in our workshop. Once the order is ready and shipped, you will receive a confirmation email with the tracking number. The person who placed the order is responsible for all costs related to a SAPFIRA package returned after several failed delivery attempts. For any questions, contact us at info@sapfira-jewelry.com .

If you made a size mistake when ordering, we offer a resizing option for an additional fee, in addition to the shipping cost. This also applies if your piece is damaged and requires repair. Contact us by email at info@sapfira-jewelry.com .