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Soak your gold jewelry in lukewarm water with a mild soapy solution, then gently brush with a soft-bristled brush. Rinse under running water and dry thoroughly with a soft cloth.

Use a polishing cloth to gently restore the shine of your gold jewelry, lifting surface residue and fine marks while preserving the integrity of the metal and its finish.

Consult a jeweler for a deep, professional cleaning, particularly for delicate or intricate pieces that require careful handling.

Regularly inspect your jewelry for any signs of wear, such as loose stones, weakened settings, or fine surface marks, to maintain its condition over time.

Do not expose your jewelry to extreme temperatures, as this can weaken the metal, affect settings, and compromise certain gemstones over time.

In-stock pieces are shipped within 2 to 5 business days. If the items you wish to order are not available, please allow 2 to 4 weeks for production in our workshop. Once your order is ready and dispatched, you will receive a confirmation email with a tracking number. The person who placed the order is responsible for any costs associated with a SAPFIRA parcel returned after multiple failed delivery attempts. For any questions, please contact us at info@sapfira-jewelry.com.

If you selected the wrong size when placing your order, we offer a resizing service for an additional fee, plus shipping costs. This also applies if your piece is damaged and requires repair. Please contact us at info@sapfira-jewelry.com.