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Remove your jewelry before swimming, washing, or applying lotions, as these substances can tarnish or damage your jewelry.

Store your jewelry in a dry, cool place away from light, ideally in separate pouches or compartments to prevent scratches and preserve its condition.

Gently polish your ring with a soft cloth to maintain its shine and remove everyday residue. Regular care helps preserve the brilliance of the metal and the clarity of the stones over time.

Check your jewelry regularly for any signs of wear, such as loose stones, weakened settings, or surface marks. Early attention helps prevent further damage and ensures your piece remains secure, balanced, and visually precise over time.

In-stock pieces are dispatched within 2 to 5 business days. If the item you wish to order is not available, please allow 2 to 4 weeks for production in our workshop. Once your order is ready and shipped, you will receive a confirmation email with your tracking number. The customer is responsible for any costs related to a SAPFIRA parcel returned after multiple unsuccessful delivery attempts. For any inquiries, please contact us at info@sapfira-jewelry.com.

If you selected the wrong size when placing your order, we offer a resizing service for an additional fee, plus shipping costs. This also applies if your piece is damaged and requires repair. Please contact us at info@sapfira-jewelry.com.